Making every customer conversation smarter.
SolveCX is a customer experience technology company. We combine hands-on contact center engineering with agentic AI to help organisations serve customers faster and understand their operations better.
Built by contact center people
Our team has spent years designing, building and supporting enterprise contact centers: IVRs, routing, agent desktops, integrations and reporting. We saw the same problems again and again: callers stuck in menus, agents repeating routine work, and managers waiting days for answers.
SolveCX brings that experience together with agentic AI, so organisations can modernise the contact center they already run instead of starting over.
What we do
- Conversational IVR, voice bots and chatbots
- Agentic reporting for contact centers
- Agent desktop gadgets and AI assist
- Professional services on Cisco, Genesys and Amazon Connect
What we believe
Solve real problems
We start from the customer and the agent, not the technology.
Build on what you have
No rip-and-replace. We extend the platforms you already invested in.
Earn trust with accuracy
Reports must match, bots must be right, and data stays protected.
Stay after go-live
We support what we build and keep improving it with you.
Frequently asked questions
What is SolveCX?
SolveCX is a customer experience technology company. We build conversational AI and agentic reporting products and provide contact center professional services on Cisco, Genesys and Amazon Connect.
Who are SolveCX's customers?
Organisations with busy contact centers, such as banks, telecom operators, BPOs, healthcare providers and government services.
How can I contact SolveCX?
Book a demo through our contact page or email us at info@solvecx.net.